Q1: What is your MOQ for this dancing robot?
A: The standard MOQ is 3000 pieces per color. However, we welcome sample orders or small trials starting from 100 pieces to help you test your market.
Q2: Can I request samples before placing a bulk order?
A: Yes, we provide stock samples for free. Custom designs require a sample fee which is refundable upon reaching a specific order volume. Shipping via DHL/UPS usually takes 2-4 days.
Q3: How long does the production process take?
A: For quantities up to 100K pieces, production takes 30-35 days. For smaller orders of 500 pieces, we can deliver within approximately 15 days.
Q4: Are custom colors available for the product?
A: Yes, we use Pantone color codes for precise matching. You can provide your specific code, or we can recommend popular trending colors for your region.
Q5: What are the standard payment terms?
A: Our standard terms are a 30% deposit via TT, with the remaining 70% against the copy of the Bill of Lading (BL). We also accept L/C at sight.
Q6: How is the product packaged for international shipping?
A: Products are securely packed in carton boxes. Standard packing is 20 sets per carton, weighing approximately 13kg, but custom packaging solutions are available.
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