1. Can I request a customized design?
Yes, OEM & ODM services are available. You can provide your specific design or preferred shapes, and we will tailor the product to your requirements.
2. What is the ordering process?
The process includes: Inquiry → Quotation → Negotiation → Samples → PO/PI → Mass production → Booking Space → Balance/Delivery → After-sales support.
3. How is the product price determined?
Pricing is based on quantity, size, color, package, and shape. We provide competitive factory prices according to your specific design needs.
4. What are the sample policies?
Stock samples are free of charge. Custom shapes incur a fee of approximately USD80 per piece. Sample costs are refundable if the order quantity reaches 50,000 pcs.
5. How do you guarantee product quality?
We ensure quality through a pre-production sample before mass production and a final inspection of all items before shipment.
6. What range of products do you offer?
We specialize in a wide variety of metal decor including Metal Wall Arts, Outdoor Decorations, Wall Racks, Housewares, and Bookends.